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Communities > Diagnostic & Analysis System > MaxiDas > Maxidiag MD701 Scanner Hangs with Subaru
Maxidiag MD701 Scanner Hangs with Subaru

2702 Views 6 Replies Latest reply: 2013-08-22 04:11:46


  •   Level 1   
    (5) points
    MUSIXX
    2013-08-06 10:37:19
    Hi. I bought this scanner and I'm loving it. I however have a very odd persistend problem. When scanning Subaru cars, the scanner hangs - ALL the time. I have tried a 1998, 2000, 2002 and 2005 subaru models, abdout 8 cars in total and all do the same hing. The scanner recognizes the car, but then when it tries to read the ECU it hangs. Could I get some help on that? The other cars seem to read fine.

  •   Level 10   
    (10965) points
    Autel Support

    2013-08-08 07:18:30

    I have tried it myself. In which step does the MD701 hang on? Auto Scan or Control unit? If it is the control unit, then in which system it hangs on?

  •   Level 1   
    (5) points
    MUSIXX
    2013-08-09 23:06:17
    Reply to 2 floor: Here are the paths. I tried this time with a 2005 subaru legacy. I am in a country that uses Japanese vehicles. Scan-> Aisian -> Subaru V1.00 -> Auto Scan -> Engine Control System -> Live Data -> SCANNER HANGS Scan-> Aisian -> Subaru V1.00 -> Auto Scan -> Transmission Control System -> Live Data -> SCANNER HANGS Scan-> Aisian -> Subaru V1.00 -> Auto Scan -> Engine Control System -> OBD System -> Live Data -> Complete List -> SCANNER ONLY FINDS DTC_CNT and no other live data. NOTE: Pulling codes and erasing codes from the transmission and engine controlm systems appears to function fine. But I need the live data menu for advanced diagnostics.

  •   Level 10   
    (10965) points
    Autel Support

    2013-08-13 04:43:20

    Ok, I see. I would need your serial number.

  •   Level 1   
    (5) points
    MUSIXX
    2013-08-14 01:21:22
    MDA213000120

  •   Level 1   
    (5) points
    MUSIXX
    2013-08-14 01:24:47
    I have also updated the tool but the problem still is present.

  •   Level 10   
    (10965) points
    Autel Support

    2013-08-22 04:11:46

    Hi, your serial number is fine with me. Pls take some pictures to show the problem. Video will be much better. Pls send the files to support@auteltech.com
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